Expert University
Getting Started: Tools, Technology and Resources
This course provides agents with an introduction to Expert Planet and an overview of how our Experts work. Also included are tutorials on how to use the tools and systems and how to get the most out of the Expert Community and resources.
Consultative Selling
This course helps Expert develop consultative sales techniques and utilize our proprietary Expert Selling methodology. Expert Selling helps agents identify the needs of a buyer and overcome their barriers to purchase. This course includes job aids and principles that help both beginner and advanced sales specialists align their selling activities to the steps of a buying process - from initial interest to closing.
Managing Customer Relationships
This course helps our Experts develop skills to effectively manage their customer portfolios to drive profitable, long-term relationships. Application of our proprietary approach will improve sales performance through a comprehensive course that includes sales and relationship pipeline planning, execution and management concepts and best practices. This course focuses on the steps required to become a trusted partner to your customers.
Expert Categories
These courses help our Experts understand and master the requirements and best practices of specific client programs as well as develop broader knowledge of the specific category in which they will be selling. Each course will focus on a client’s brand and their product portfolio, a background on their business model, details on the customer profile, communications strategies, and information to strengthen an Expert’s understanding of current category trends.
To find out more about Expert University, APPLY NOW to join our growing community of experts!
