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Enterprise Solutions

In addition to our standard tele-services solutions including Expert live agent both in-center and work-at-home, blended IVR and cloud based telephony technology, some of our clients require custom enterprise level solutions. The word "standard" is rarely used in our industry, and for good reason. That's why we have a dedicated, experienced staff of over 50 programmers standing at the ready. We can help you implement custom solutions, integrations, and new feature sets that are unique to you and available as a customized or enterprise level solution. 

 

These include the creation of specialized technical features, tools or integrations with outside systems. Enterprise solutions may also include the use of our best-in-class telephony technology and business processes to manage a client's internal contact center, while supplying our Expert Community for high performing agents to supplement in-house labor.

 

Contact us today and let us tailor a solution for you.