Expert Blog

eBay CEO John Donahoe listens to an eBay seller describe Expert Planet’s seller outreach program (at the 17:45 mark of the radio segment):

http://www.ebroadcaststudios.com/Resources/100525f.mp3

“I’ve been doing this for about 10 years or so. Recently, you guys have started having different departments call and discuss the new changes or how to set your stores up. Those people are wonderful. They are extremely informative. They are very pleasant. When the Stores situation was changing, they told me “Well, for what you do, the Basic store is fine for what (you are) doing.” They didn’t push me to try to buy the more expensive, bigger store, which I didn’t need. And I appreciate it so much. They are very good at what they are doing. Their information is good, it’s clear, it’s accurate, and they are pleasant, and they are not trying to force us into buying something we don’t need.”

eBay re-launched its Seller Outreach program in February to help professional sellers transition to the new fee structure rolling out on March 30 and to help sellers grow their businesses in the coming year. According to eBay spokesperson Johnna Hoff, sellers can sign up for a free, in-depth business consultation that will provide them with personalized, practical advice and specific tips on how to:

1)  Save time and reduce operating costs to boost profits;
2)  Optimize listings for maximum visibility and sales;
3)  And improve standings to earn maximum rewards.

eBay outsourced the program to Expert Planet, which conducted a week-long on-location training session for members of the Seller Outreach team, which are treated as independent contractors of Expert Planet.

Read the full article here: http://www.auctionbytes.com/cab/abn/y10/m02/i24/s01

We are pleased to announce the addition of BeachBody to our client roster. (continue reading…)

We are pleased to announce the addition of eBay to our client roster. (continue reading…)

We are pleased to announce the addition of Modern Media to our client roster.

Modern Media is a vertically integrated full service marketing company specializing in taking a product from invention to global distribution via infomercial and direct response.

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Expert Planet, a network of independent work-at-home contractors, announced it has partnered with LiveOps and joined their Call Center Exchange Program.

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We are pleased to announce the hiring of Pat Ricken, who will oversee all aspects of education and communications for our growing community of Experts.

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Expert Planet LLC is pleased to announce the hiring of Matt Durawa as Senior Vice President, Expert Community. In this role, Matt will be responsible for developing and growing the community of Expert Agents.

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We are pleased to announce the hiring of Peter DeLuca as Senior Vice President, Relationship Marketing. In this role, Peter will oversee the design and development of customer marketing programs.

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