Expert Planet, LLC was established in 2008, and has steadily grown into the premier virtual workforce consisting of a network of expert agents and business professionals. Our team is driven by achieving results for our clients through higher conversion, higher average order value, superb communication, and best-in-class proprietary telephony technology.
Through our ClarityTM reporting package your team will be able to make quick, effective decisions. Order data is entered directly into our cloud based dynamic call-scripting engine regardless of where the agent sits, in a physical call center or at home. With Expert Planet’s virtual platform, your team will be able to manage multiple call centers and agent groups regardless of where they are located, giving you access to the best possible agents for your campaign.
To Our Clients, we provide a scalable sales and marketing channel that matches highly skilled sales consultants with their customers. All of our Experts have consultative sales skills, leading-edge sales and marketing tools and best practices. Expert Planet energizes and humanizes the client / customer relationship, and increases cross-sell conversions, customer satisfaction, brand loyalty and lifetime value.
To Our Experts, we represent the next generation of home-based business opportunities. We enable dynamic, motivated people to match their category expertise with customers who value this knowledge. We empower our Experts by providing leads, technology, certifications and resources to build profitable customer relationships.
To Consumers, we are a community of trusted advisors who match valuable product and service offers to their individual needs. Every contact we make with a consumer is an opportunity to build a brand. We constantly analyze consumer data across our entire client portfolio to match relevant offers to consumers. The right offer at the right time increases consumer confidence and the likelihood to buy.
-Brian Sweeney, COO; Dynamic TV Marketing